Monday, August 26, 2019

Sample Memo Stating Company Policy on Vacations

How to write memo stating company policy on vacations
sample memo stating company policy on vacations
This sample memo is to straighten out a misunderstanding of company policy. Gives an example at the bottom for clarity.

To: All Employee
From: HR Department
Date: August 20, 2019

Re: Vacation Policy

There appears to be confusion concerning the company's vacation policy.

Our company manual states:
1. After 3 months of service, during the first year of employment, the vacation allowance is one week.

2. During the second and third years of service, the vacation allowance is two weeks.

3. During the fourth and fifth years of service, the vacation allowance is three weeks.

4. During the sixth years and subsequent years of service, the vacation allowance is four weeks, one week of which must be taken between October 1st and March 30th.

The year mentioned above is your anniversary year, not the calendar year. For example, if you began working on July 1st of the following year, you are entitled to one week vacation. In subsequent years, you must take your earned vacation between July 1st and July 1st of the succeeding year.

Vacation days are not transferable to subsequent years.


Saturday, August 24, 2019

Follow Up to Sending Out Company Profile to Prospect

How to write a letter follow up to sending out company profile to prospect
follow up to sending out company profile to prospect
Sample business letter follows up to sending out company profile to prospect is a sample that reminds the reader that he or she requested information and politely suggests setting up an appointment to discuss the services offered. Gives the reader the option to telephone the representative if he or she wishes.


You have probably received our Company Profile you requested which will give you some insight into the many benefits to be derived from New York training.

Since our company profile tends to be general and probably will not answer all your questions, we suggest that we get together for a brief discussion to get a better understanding of your particular needs. In that way, we can answer all your questions and help you understand how New York training can assist you in reaching your objectives.

You probably feel too that making any decision without knowing all the facts is difficult. We will phone you to determine a mutually convenient time to meet or you can call me at 0123456789.

Your name

Friday, August 23, 2019

Manufacturer Answering Complaint from Customer

how to write letter manufacturer answering complaint from customer
manufacturer answering a complaint from a customer
Sample business letter manufacturer answering a complaint from a customer is a letter that expresses sincere regret over customer's problems with the machine and refers the customer back to a local dealer.


Thank you for your letter on January 19th. 

Of course, we here at Brighter Manufacturers are deeply concerned when one of our customers is not satisfied with our product. We take great pride in trying to produce only top quality machines and for the most part, we think we do.

Unfortunately, judging from your comments, it's apparent that you have a defective product. It's most regrettable that such an incident has occurred.

Please accept my deepest apologies; we're sorry to have inconvenienced you.

If you return the machine to the dealer who sold it to you, he will replace it with a new one or if you prefer, refund the purchase price to you.

Your name

Thursday, August 22, 2019

To Customer Whose Order Cannot Be Filled Due To Company's Error

How to write a letter order cannot be filled due to the company's error
order cannot be filled due to the company's error

When the company made a mistake and admits it, this letter tries to explain possible reasons for the mixup but does not try to excuse it. Apologizes sincerely and encloses a refund for the customer's original payment. Offers information on other products customer may want.


I regret very much the difficulties you have been having with our company. I have investigated the problem and I am at loss to explain exactly what happened.

We searched our records and cannot find your original order, although because of your letter did deposit your check. I have no excuse for our inefficiencies. It is possible that when we opened up our new branch office, some files were lost and yours may have been among them. The move took place about the time you originally wrote to us.

In the meantime, since we have discontinued the sale of machine you ordered, I am not able to fulfill your order. Therefore, I am enclosing a check for $500.00 as your refund, plus $100 more for the inconvenience you've experienced.

I am also enclosing some information concerning some of our newer products in this category and hope you might be interested in one or more of them.

Your name

Wednesday, August 21, 2019

Rejecting The Request to Change A Contract

how to reject a request to change a contract
rejecting the request to change a contract
Sample business letter rejecting the request to change a contract is a sample on how you can reject the request but in a polite way without hurting your customer feeling. The point of the letter right away and you are showing that you operate in good faith with all of your customers. You also explains or gives a good reason that a logical businessman should understand.


Thank you for your letter of February 20 in which you asked about revising the printing schedule for your next two books. Whenever possible, we try to assist the needs of our customers.

In this case, unfortunately, we have examined our schedule of commitments for the next four months and find we are booked solid. This makes it impossible to change the work schedule that we agreed upon in the contract.

For us to work fairly with all of our customers, we must stay with our original schedule. I hope you understand our position.

Your name