Monday, September 2, 2019

After an Appointment Where Sale Was Made

Confirms the order, thanks to customer for their business and assures them they will be satisfied. It advises salespeople to ask for referrals after they close the sale, that is at the time the customer is most convinced of the value of the product/service. This letter thanks the customer for those referrals.

Dear...,

It was a pleasure meeting with you this week. I am excited about the prospect of our doing business together. You will be pleased that you have made the wise decision to order the excavators from us.

I also appreciate the referrals you shared with me. I will get back to you when I have had a chance to talk with them.

Sincerely,
Your name