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rejecting the request to change a contract |
Dear...,
Thank you for your letter of February 20 in which you asked about revising the printing schedule for your next two books. Whenever possible, we try to assist the needs of our customers.
In this case, unfortunately, we have examined our schedule of commitments for the next four months and find we are booked solid. This makes it impossible to change the work schedule that we agreed upon in the contract.
For us to work fairly with all of our customers, we must stay with our original schedule. I hope you understand our position.
Sincerely,
Your name